Energy Bills Are Wrong for 35-Per Cent of Customers

Evening TimesApril 17, 2009

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Summary


MORE than a third of households (35-per cent) have been billed incorrectly by their energy company in the last two years.

On average the problems took more than two months to sort out and left almost 11million customers unexpectedly owing money following a discrepancy between an estimated bill and an actual meter reading.

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Energy Bills Are Wrong for 35-Per Cent of Customers

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